Find answers to you home warranty questions

Get answers to Frequently Asked Questions, explore topics of interest about home warranty, facts and statistics about home, appliances, budget and discover how American Residential Warranty serves your city.

General Questions

What If I Already Have A Home Warranty?

What makes ARW one of the Best Home Warranty Companies?

Does a home warranty cover TV’s?

How do I get a free alarm system?

How does a home warranty work?

Why is there a 30-day wait period?

What does a typical home warranty not cover?

What is a home protection plan?

What is a trade service fee?

Is there a contract?

Homeowners: What happens if I sell my home?

Service Questions

Home Service Contracts: May I choose my own contractors?

Why do I have to call the contractor to schedule service?

How long does it take to receive service?

Appliance protection: What happens if a covered appliance or system cannot be repaired?

Home Warranty Services: Who are your service providers?

How Do I Get Home Warranty Service?

Why Are There Home Warranty Limits?

Are there limits on repairs and replacements?

ARW—Serving Cities Across The Country

New York

Houston

San Francisco

Austin

Virginia Beach

Nashville

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St. Louis

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Knightdale

Cincinnati

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Madison

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Shreveport

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Los Angeles

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Kansas City

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Marietta

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Washington

San Antonio

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Boston

Louisville

Seattle

Chesapeake

San Jose

Fayetteville

Sacramento

Omaha

Minneapolis

Ann Arbor

Durham

Mesa

Fort Lauderdale

Knoxville

Riverside

Corpus Christi

Santa Ana

Cary

Richmond

Irvine

Hartford

Customer Support
Mon-Thur 9:00am-5:30pm EST
Fri 9:00am-5pm EST
Sat 8:30am-5pm EST
(800) 910-8538

Claims Support

(877) 637-7890

Residents of CA, IA, TX, VA
(800) 863-8600

Ultimate Electronics Protection
(844) 885-8621

Billing Inquiries
Mon-Thur 8:30am-6pm EST
Fri 8:30am-5pm EST
Sat 8:30am-5pm EST
(877) 752-6796

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