A home protection plan normally covers mechanical failures or breakdowns due to normal wear and tear of your home appliances or major systems (heat/air conditioning, plumbing, electric, kitchen appliances, etc.) depending upon the plan and options that you select. The plan guarantees to the homeowner that if something that is covered by the home protection plan stops working or breaks down then it will be repaired or replaced by the service company, subject to the terms, conditions and coverage limits of the contract.
A home protection plan does NOT cover any items in the event of natural or man-made disasters that can cause major damage to a home and its mechanical systems. They also do not cover events that a homeowner’s or flood insurance policy would cover, such as: tornadoes, hurricanes, fires, floods or theft. Protection plans do not cover the physical structure of a home or personal belongings that are inside the home.
When you purchase a plan from American Residential Warranty, you are entitled to certain protections as part of the plan. If one of your covered appliances or systems breaks down, you can either submit a request online or call us. Our representatives are ready to assist you 24 hours a day, 365 days a year. A representative will validate your coverage and dispatch your claim to a service provider, who will contact you directly to schedule an appointment that works best with your schedule. For all covered repairs, a small service fee of $55 will be due per breakdown, unless otherwise noted in the terms & conditions.
The refrigerator is one of the most important appliances in your home. When they break down, there is a great risk of food spoilage. The result can also be an expensive repair or replacement. Some of these units have operated in homes for years while others break down within days or months after installation. Most dealers will cover both parts and labor ONLY for the first year following installation. When you have a home protection plan that includes your refrigerator, you will have coverage for as long as you continue paying for your plan. With coverage from American Residential Warranty, that includes your refrigerator, you can relax knowing that you have protected your essential kitchen appliance investment.
Refrigerator coverage includes/excludes the following:
COVERED: condenser, defrost heating element, standard thermostat, fuse, relay, transformer, motor, compressor, pulleys, timer, fan control, bearings, pump motor, switches, electrodes, semi-conductors, rectifiers, gaskets, valves and electronics circuits.
NOT COVERED: chilled water dispensing and respective equipment, ice makers and controls, food spoilage, media centers, or cosmetic issues such as scratches, dents or chipping.
Under our plans, homeowners experience the convenience of having customizable coverage for their new and existing home appliances, systems and electronics. There are no individual plans that ONLY cover one system (ie. heating, cooling or electrical).
American Residential Warranty has 3 plans that would include all 3 of those systems:
* Refrigerator coverage under the Platinum Premier plan allows for ice maker coverage, but under Platinum & Kitchen Plus the customer would need to purchase separate ice maker coverage.
There are no long-term contracts involved. As a customer of American Residential Warranty, you will not be locked into a 1 or 2-year plan. You can set up your coverage to run on a month-to-month basis, as well as quarterly or annually. Your initial payment includes a thirty (30) day wait period before you are eligible for coverage under this Agreement.
As a customer of American Residential Warranty, you will experience excellent customer service, which is available 24 hours a day, 7 days a week. We also provide immediate service for emergencies issues and we will respond to a request for service within 24-48 hours. Under our plans, homeowners experience the convenience of having customizable coverage for their new and existing home appliances, systems and electronics.