Yes, you may choose your own contractors. Just let the claims representative know that you would like to use your own contractor and make sure that your contractor calls in for authorization prior to completing any repairs.
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Home Warranty coverage is provided and administered by TWG Home Warranty Services, Inc. or Service Plan of Florida, Inc. depending on your state of residence. All listed companies are located at 175 W Jackson Blvd. Chicago, IL 60604. Exclusions and limitations apply. See TWG Companies' Terms and Conditions for details on coverage and exclusions. OR License #206177.
For CA Residents: coverage is provided and administered by AMT Home Protection Company, 2200 Highway 121, Suite 100, Bedford, TX 76021 (CA Company ID No. 5875-0). For VA Residents: coverage is provided and administered by TMI Solutions, LLC, 360 Market Place, Roswell, GA 30075 (VA Company ID No. SC018). See the CA and VA Program Terms & Conditions for additional information.