When a person purchases a home warranty, they are entitled to certain coverage as part of the policy. If a covered appliance or home system breaks down, such as your washing machine or your central heating system, you simply contact the warranty company and they will arrange for a licensed, pre-screened and pre-qualified technician to come to your home and assess the situation. If the issue is due to normal wear and tear or mechanical failure and is it is a covered item, then the appliance or system will be repaired or replaced within the terms and conditions of the plan. For covered repairs the homeowner will only have to pay a nominal service fee.
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Home Warranty coverage is provided and administered by TWG Home Warranty Services, Inc. or Service Plan of Florida, Inc. depending on your state of residence. All listed companies are located at 175 W Jackson Blvd. Chicago, IL 60604. Exclusions and limitations apply. See TWG Companies' Terms and Conditions for details on coverage and exclusions. OR License #206177.
For CA Residents: coverage is provided and administered by AMT Home Protection Company, 2200 Highway 121, Suite 100, Bedford, TX 76021 (CA Company ID No. 5875-0). For VA Residents: coverage is provided and administered by TMI Solutions, LLC, 360 Market Place, Roswell, GA 30075 (VA Company ID No. SC018). See the CA and VA Program Terms & Conditions for additional information.