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Under Your Roof

Under Our Protection

ARW At a Glance

We give customers peace of mind by offering affordable and customizable home protection plans that reduce the risk and costs associated with unexpected home system, appliance or electronic repairs or replacements and by providing protection through our home security service.

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A+ BBB RATING

Company Facts

  • Corporate office located in Boca Raton, Florida
  • Nationwide company, servicing customers in all 50 states
  • Home warranty plans backed by highly rated underwriters
  • A+ rated by the Better Business Bureau
  • Our plan selections include home warranty plans, cell phone coverage, and electronics protection
  • We have partnerships with some of the largest service providers, such as TWG Home Warranty, AmTrust Financial Services, and Asurion.
What Do We Cover?

Under our warranties, homeowners experience the convenience of having one single plan cover all of their new and existing home appliances, systems and electronics. Through our whole home base plans, homeowners have the ability to add optional coverage features. Our electronics protection plan offers unique features like accidental damage from handling and surge protection, which differentiate it from the majority of electronics warranties available. The electronics warranty also provides prepaid shipping and packaging to the repair center for electronics that need repairs.

Homeowners can review the terms of their policy for 30 days and decide if a plan is right for them. Within that 30-day window, customers can also change their plan if they decide they want to add more or less coverage. There are no long term commitments and customers are not locked into a plan. Customers can choose month-to-month, quarterly or annual payment plans.

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Always There For You

As our customer, you can contact a representative 24 hours a day, 365 days a year. We have state of the art call centers operated by our partners who are ready to handle your claim or any questions. In case of an emergency situation, immediate service will be provided.

Claims FAQ
Licensed & Pre-qualified

American Residential only uses pre-screened, pre-qualified, licensed service technicians to deliver high quality service to our customers. We also allow our customers the freedom to use their own trusted, qualified service technicians to perform necessary repairs or possible replacements within their homes. Please call for authorization prior to service being performed.

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Working with the best

We are proud to have partnered with The Warranty Group and AmTrust Financial Services to provide customizable home protection solutions to homeowners. The Warranty Group and AmTrust are among the strongest, financially secure companies in the industry.

The Warranty Group through its affiliates is a global warranty provider with over 50 years of experience in the home warranty industry. Their home warranties are backed by Virginia Surety Company, which is “A-” rated by A.M. Best Company. Through our partnership with TWG, we are able to deliver innovative home warranty products to homeowners.

AmTrust is a dedicated global service contract administrator with over 30 years of experience in the service contract business. AmTrust is “A” rated by A.M. Best Company and “A+” rated and accredited by the Better Business Bureau with over 25 million active contracts worldwide. Through our partnership with AmTrust, we are able to provide coverage exclusively to homeowners in California and Virginia, allowing us to offer service in all 50 states.

In addition, we have partnered with Asurion Retail Solutions, a division of Asurion, to bring the Ultimate Electronics Protection Plan to provide protection plans for eligible home consumer electronics. The plan covers an unlimited number of new and existing computing and home entertainment products. Asurion is the world’s largest provider of product protection services with over 25 years of experience.

We are also a national home security system provider. Through our affiliations with ADT and GE Home Security, we can schedule installation of a brand new state of the art home security system in your home. Systems can include cameras, medical pendants, and thermostats, available with full home automation through your cell phone.

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Customer Support

Mon-Fri 8am-5pm EST

(888) 840-0005

Claims

All States Except CA & VA

(800) 341-3624

CA & VA Residents

(800) 863-8600

Billing Inquiries

Mon-Fri 9:00-5:00 EST

(877) 683-2885